1. Introduction
Imade Cleanz is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.
2. Who We Are
Imade Cleanz provides professional cleaning services to landlords, letting agents, businesses and property managers.
If you have any questions regarding this Privacy Policy, please contact:
Email: info@imadecleanz.com
3. Information We Collect
We may collect and process the following information:
• Name
• Email address
• Telephone number
• Property address or service location
• Organisation details (where applicable)
• Information provided through contact forms or enquiries
• Information relating to quotations and service requests
We may also collect certain technical information when you visit our website, such as IP address, browser type and website usage information.
4. How We Use Your Information
We use your information to:
• Respond to enquiries
• Provide quotations
• Deliver cleaning services
• Manage customer relationships
• Process payments and invoices
• Improve our website and services
• Meet legal and regulatory obligations
We will only use your information where we have a lawful basis to do so.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our business, including website providers, accountants, payment processors and IT support providers.
We may also disclose information where required by law.
6. Data Security
We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.
While we take reasonable steps to protect your information, no method of transmission over the internet can be guaranteed as completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting and regulatory requirements.
8. Your Rights
Under UK data protection legislation, you may have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Request transfer of your information
• Withdraw consent where applicable
To exercise any of these rights, please contact us.
9. Cookies
Our website may use cookies to improve user experience and monitor website performance. Please refer to our Cookie Policy for further information.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on our website.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Imade Cleanz
Email: info@imadecleanz.com
